You already have four of these.
Each one is good at the job it was built for, and this page is not going to pretend otherwise. It is about the one thing none of them was built to hold.
Each one records something
The recorder records what was said. The CRM records what you typed. The spreadsheet records what you knew. The chat window records what you asked it.
The recorder
An exact record of the hour, searchable, and it costs you nothing to keep once the call is over.
A transcript is complete by definition, which is the problem. What nobody said has no timestamp, so it is not in there to find — and it can still be the half that decides the deal.
Not a record of an absence.
The CRM
The one record your whole company has agreed to read, and the place the number is kept.
The fields are an audit of your deal, filled in by you and read on Monday by somebody who is not you. An empty field and a question nobody has asked yet look exactly alike in it.
Not a record of an absence.
The spreadsheet
The one you actually use: yours, fast, and honest — which is why you went on keeping it after the rollout.
Every row in it is something you already knew and typed a second time. It never read the call, so it can only ever be as complete as the evening you last updated it.
Not a record of an absence.
The chat window
Paste in a call, ask it a plain question, and it answers in plain words. On one call, asked the right questions, it gives you a fair read.
It answers what you ask, about what you paste. What it says never goes onto a record you accept or turn down line by line, so when it tells you what is missing, that is an answer in a thread, not a list the deal keeps.
Not a record of an absence.
Not a record of an absence.
It is an excellent record of the last hour and it has nothing to say about the next one.
And instead of all of it
Every dimension the calls have left open, still open, and nothing on the deal you have not accepted. Open a blank and tell SalesWolf what you know. It proposes what to record, you accept or turn it down, and it suggests questions to take back to the buyer. You paste the transcript of a call you already had. What comes back is mostly what is missing, which is the only part you could not have written yourself.
14 days free, no card, no call.